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Catharae's Treasures - Bellydance Costumes - Policies, Returns

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What if I need to return my order? Do not return any item without pre-authorization, please. We will not accept returns except in cases where we have been in contact with you via email, phone, fax, letter, or in person, in advance, and have determined that a return is acceptable. NOTE: You must pay the shipping charges to return the item. Shipping charges can only be refunded if the return is due to our error. All returns must be accompanied by the original invoice, sales receipt, and/or packing slip. After a return has been received, it will take 1-2 weeks to process. If using a credit card, refunds will be credited to your account. If paying by check or money order, a refund check will be mailed to you. We suggest using UPS or insured Parcel Post for your protection. Videos, CD's and Costumes are generally not returnable. Please order carefully, and communicate your sizes, measurements, and color preferences adequately and in detail. Thanks